Runway Room

Free Personalized Virtual Consultation

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Duration: 30 Minutes

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1 on 1 Online Makeup Consultation - 

Bored and feeling flat during lock down? Have you been wanting to try our products but not sure where to start??

We are offering Complimentary Consultations where you will meet with one of our experienced Artists. They will carry out a Skin Analysis, Colour match you and recommend products personalised to you, and they can answer any questions you may have before buying.

Subject to availability.  

Overall rating: 4.8809524 / 5 from 42 reviews.

AI Generated Review Summary

Customers highly appreciate the personalized virtual consultation experience, praising the professional makeup artists and the personalized product recommendations. The virtual consultations are described as the best they have ever used, with Adele being particularly highlighted for her helpfulness and friendliness.

Summary topics

  • Virtual Experience: 21%
  • Personalized Consultation: 39%
  • Artist Satisfaction: 12%

Review topics: ["look","colour","feels","service","consultation","experience","adele","idea","makeup","foundation","face base","runway room products"].

Review highlights

  • "Adele was fantastic in recommending the relevant products to me."Nabiha A.
  • "Was absolutely fantastic So helpful lovely customer service Could not fault experience"Amanda T.
  • "Loved my online lesson and consultation with Adele."Fiona H.

Reviews

Virtual consultant

"Easy to do from the comfort of my own home, recommendation post session was to attend a one on one session in store which i did and loved. I am 50 now & my skin needs have changed; it is so important to take this into consideration."

Alicia G. (5/5)

Virtual consultation

"Absolutely brilliant, so lucky to have had the consultation"

Olga L. (5/5)

Personalised virtual consultation

"Loved my free personalised virtual consultation! Adele was so lovely and helpful!"

Larni C. (5/5)

Never too old

"Really enjoyed my virtual consultation and learnt a few new tips. Love the products Happy to be able to buy Australian made"

Lisa H. (5/5)

Consultation

"It was great answered all my questions"

Lynda W. (5/5)

Facebase makeup

"Very good as you get advice on different make up and how to apply"

Lisa L. (5/5)

Follow up consultation

"Very helpful and support"

Andrea H. (5/5)

It’s a no to colour match online

"The consultant was lovely and as helpful as could be when providing me information on products however I didn’t feel confident purchasing products based on a colour match online. I really want to try these products but I won’t purchase anything without a face to face consult on colour matching. I have been caught out in the past and I don’t have the budget to risk it. Sorry."

Joleen M. (3/5)

Consultation

"It was a great consultation, highlighting what my needs were and any areas that I wanted to cover. I felt comfortable . the tips explained and shown in the demo were easily followed. I now feel like I have a bit more understanding on how to apply foundation and blush. Loving the runway room products."

Kathrine B. (5/5)

Thank you!

"Absolutely amazing. The skill in colour matching was amazing and teaching me application tips and the right products for my type of skin and age and the fact it was all free was incredible. I am also extremely appreciative of receiving a discount as a healthcare worker and felt this is such a powerful gesture to acknowledge our work. I have ordered a heap of new products and cannot wait for them to arrive!"

Anna M. (5/5)

Q&A